Privacy Policy

Introduction

This Privacy Policy describes how Virat Ias Academy and its affiliates (“we”, “our”, “us”) collect, use, share, protect or otherwise process your information/personal data through our website https://viratias.com/ (hereinafter referred to as “Platform”).

By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India.

If you do not agree, please do not use or access our Platform.

Collection

We collect your personal data when you use our Platform, services or otherwise interact with us. Some of the information we may collect includes but is not limited to:

  • Name, date of birth, address, phone number, email ID.

  • Proof of identity or address.

  • Sensitive data like bank account, card details, or biometric information (with consent).

  • Behaviour, preferences, transactions, etc.

Usage

We use personal data to:

  • Provide services you request.

  • Handle and fulfil orders.

  • Enhance customer experience.

  • Resolve disputes, troubleshoot problems.

  • Inform about offers, products, services, updates.

  • Prevent fraud, error, or criminal activity.

  • Conduct research, surveys, analysis.

Sharing

We may share your data with:

  • Our group entities, affiliates, corporate partners.

  • Third party service providers (logistics, payment, etc.).

  • Government agencies or law enforcement if required by law.

Security Precautions

We adopt reasonable security practices to protect your data. However, transmission over the internet cannot be guaranteed 100% secure, so some risk always remains.

Data Deletion & Retention

  • You can delete your account from your profile/settings.

  • We may retain data as long as necessary or as required by law.

  • Data may also be kept in anonymised form for research/analysis.

Your Rights

  • You may access, rectify, and update your personal data through the Platform.

Consent

  • By providing your data, you consent to its collection, usage, and sharing as per this policy.

  • You may withdraw consent anytime by contacting the Grievance Officer.

Changes

We may update this Privacy Policy from time to time.